The following impact may be experienced if this service was not operational. Description: Some elements of the interface may take longer than normal to populate or fail to load intermittently. The organization's administrators may be unable to log in. The dashboard may be unavailable. Security Impact: The prevention capabilities are unaffected.

The following impact may be experienced if this service was not operational. Connection from the server to backend may be unavailable or fail intermittently; registering or installing sensors may fail. The sensor may be unable to upload latest events from an endpoint, look up the reputation of a new file, or receive configuration change from the backend. Security Impact: Depending on your policy settings, prevention capabilities may be temporarily weakened. Visibility of events and alerts related to prevention and detection may be temporarily delayed until normal operation of Device Services Processing is restored.

The following impact may be experienced if this service was not operational. Description: The backend may take longer than normal to process the latest events uploaded from an endpoint by the sensor. Events and/or alerts in the dashboard may populate with a delay. Security Impact: The prevention capabilities are unaffected. Visibility of events and alerts related to prevention and detection may be temporarily delayed until normal operation of Event Processing is restored.

The following impact may be experienced if this service was not operational. Description: Email and/or SIEM notifications may not be sent, or may be sent with a delay. Security Impact: The prevention capabilities are unaffected.

The following impact may be experienced if this service was not operational. Description: Connection to API Services may be unavailable or fail intermittently. Integrations based on APIs, including SIEM connectors, two-factor authentication, and SAML logins may not function correctly. Security impact: The prevention capabilities are unaffected.

The following impact may be experienced if this service was not operational. Description: Cloud Reputation Services may be unavailable or in a degraded state. The sensor may be unable, or take longer than normal, to look up the reputation of a new file found on an endpoint. Customer Impact: Depending on policy settings, detection and prevention capabilities may be temporarily weakened until normal operation of Cloud Reputation Services is restored.

The following impact may be experienced if this service was not operational. Description: The detection and prevention capabilities will function as expected. AppDefense and Endpoint Standard / Prevention integrations, including VMware metadata synchronization, may be delayed or fail without an error message until the incident has been resolved. AppDefense actions triggered from AppDefense should work as expected on Endpoint Standard- / Prevention-related alerts. However, “Last remediation status” in Endpoint Standard / Prevention may not reflect actions taken from the AppDefense console during the incident. Security Impact: The detection and prevention capabilities are unaffected. Ability to investigate Endpoint Standard / Prevention alerts related to VMware Virtual Machines may be temporarily impacted, until normal operation of VMware AppDefense Integration Service is restored.

The following impact may be experienced if Cloud Analysis Service were degraded or unavailable. If “Submit Unknown Binaries for Analysis by Avira” policy setting is enabled, Endpoint Standard / Prevention may be unable, or take longer than normal, to determine the reputation of unknown binaries. Otherwise, there is no impact. Security Impact: Depending on policy settings, the detection and prevention capabilities may be slightly weakened until normal operation of Cloud Analysis Service is restored. Increase in blocking / termination actions may be observed for policies that utilize Blocking and Isolation rules based on Not Listed reputation.

The following impact may be experienced if this service was degraded. Description: Managed Detection may take longer than normal to process the latest events uploaded from an endpoint by Endpoint Standard sensor. Security impact: Managed Detection analysts may be temporarily delayed in reviewing priority alerts until normal operation of Event Processing is restored and the backlog of alerts has been processed. Security Impact: Carbon Black Cloud Managed Detection Analysts may be temporarily delayed in reviewing priority alerts until normal operation of Event Processing is restored and the backlog of alerts has been processed.

The following impact may be experienced if this service was not operational. Description: The sensor may experience delays from our content distribution network or it may fail to download new content. Security Impact: The prevention capabilities may be temporarily weakened.

The following impact may be experienced if this service is not operational. Sensor data processing may experience latency for a subset of customers. Events and/or Alerts in Dashboard may be delayed.

The following impact may be experienced if this service is not operational. Watchlist and Report processing and alerting may experience latency for a subset of customers. Hits and/or Alerts in Dashboard may be delayed.

The following impact may be experienced if this service is not operational. Some Watchlist and Reporting functionality may experience issues. Watchlist pages may fail to load or fail to load all expected data.

The following impact may be experienced if this service is not operational. Some Search functionality may experience issues. Investigate, Process Analysis or Watchlist pages may fail to load or fail to load all expected data.

If this service is degraded metadata for binaries will not be available on the Binary Details page and the UBS /metadata API.

This component is responsible for collecting Enterprise EDR events from the sensors.

The following impact may be experienced if this service is not operational. Sensor data processing may experience latency for a subset of customers. Query results in Dashboard and APIs may be delayed.

The following impact may be experienced if this service is not operational. Some Audit & Remediation APIs may experience issues. The Audit & Remediation builder, history and results may fail to load or fail to load all expected data. It may not be possible to run a new query.

The following impact may be experienced if this service is not operational. Live Response sessions with endpoints may not connect or may fail intermittently. Command execution capabilities may not be available.

The following may be experienced if this service were degraded or unavailable. Data may take longer than normal to reach the configured destination. Security Impact: The prevention and detection capabilities are unaffected.

The following may be experienced if this service were degraded or unavailable. Alerts may take longer than normal to reach the configured destination. Security Impact: The prevention and detection capabilities are unaffected.

The following may be experienced if this service was not operational. Connection to Workload API Services may be unavailable or fail intermittently; integrations based on Workload API Services, including SIEM connectors, two-factor authentication, and SAML logins may not function correctly. Security Impact: The prevention capabilities of Workload sensors are unaffected.

The following may be experienced if this service was not operational. Appliance installation or reconfiguration may fail; previously registered appliances may not display on Workloads or API Access pages; appliance health data may not display in vSphere. Security Impact: The prevention capabilities of Workload sensors are unaffected.

Near real-time visibility into the list of assets from virtualized and public cloud environment.

Prevent non-malware attacks by detecting and blocking suspicious process behavior.

The following may be experienced if this service was not operational. Connection from Workload sensor to Workload backend may be unavailable or fail intermittently; registering or installing Workload sensors may fail; Workload sensor may be unable to upload latest events, look up the reputation of a new file, or receive a configuration change from Workload backend. Security Impact: Depending on your policy settings, the prevention capabilities of the Workload sensor may be temporarily weakened. Visibility of events and alerts related to prevention and detection may be temporarily delayed until normal operation of Device Services processing is restored.

The following may be experienced if this service was not operational. Workload backend may take longer than normal to process latest events uploaded from a Workload sensor, and events and/or alerts may populate with a delay. Security Impact: The prevention capabilities of Workload sensors are unaffected. Visibility of events and alerts related to prevention and detection may be temporarily delayed until normal operation of Event Processing is restored.

The following may be experienced if this service was not operational. Workload inventory may take longer than normal to update, or be unavailable in Carbon Black Cloud and vSphere. Registering or installing Workload sensors may fail, or be delayed. Vulnerability Assessment for new virtual machines may not be available from vSphere. Security Impact: The prevention capabilities of Workload sensors are unaffected. New installation of Workload sensors may not be possible.

The following may be experienced if this service was not operational. Registering, installing, or uninstalling Workload sensors may fail. Registration, installation, and uninstallation statuses may not update in Carbon Black Cloud or vSphere. Security Impact: The prevention capabilities of Workload sensors are unaffected. New installation of Workload sensors may not be possible.

vCenter Plugin in the vSphere Client provides improved CB sensor life-cycle management and real-time visibility into the CB services for the IT admin